Non-Medical Transportation Driver – Full-Time

The Non-Medical Transportation Driver is responsible for providing safe, reliable, and courteous transportation services to clients, ensuring timely pick-ups and drop-offs. This role involves assisting clients with mobility needs, maintaining the cleanliness and operational readiness of the vehicle, and delivering excellent customer service.

Position: Non-Medical Transportation Driver

Reports to: Transport Scheduling Coordinator

Essential Duties and Responsibilities:

Transportation Services

1. Safely transport clients to and from various destinations, including appointments, social outings, and errands, ensuring punctuality and adherence to scheduled routes.
2. Assist clients in and out of the vehicle, providing additional support as needed, especially for those with mobility challenges.

Vehicle Maintenance

1. Perform routine vehicle inspections, including checking fuel, oil, brakes, tires, and lights, to ensure the vehicle is in safe operating condition.
2. Report any vehicle maintenance or repair needs promptly to the Transportation Manager.

Safety and Compliance

1. Adhere to all traffic laws, regulations, and company policies to ensure the safety of clients and the public.
2. Maintain a clean and orderly vehicle, ensuring a safe and comfortable environment for clients.

Customer Service

1. Provide courteous and respectful service to clients, addressing any questions or concerns they may have during the ride.
2. Communicate effectively with clients to ensure they feel comfortable and well cared for during their transportation experience.

Documentation and Reporting

1. Maintain accurate trip logs, including pick-up and drop-off times, mileage, and any incidents or delays, utilizing supplied transport software.
2. Report any client concerns or incidents to the Transportation Manager in a timely manner.

Other Duties

1. Participate in staff meetings and training sessions to stay informed about company policies and procedures.
2. Work is primarily performed in a vehicle, with frequent travel to various client locations.
3. Exposure to varying weather conditions and traffic environments.

Qualifications

Education and Experience

1. High school diploma or equivalent preferred.
2. Previous experience in a driving role, particularly in a customer service or care environment, is a plus.

Licensure and Certifications

1. Valid driver’s license with a clean driving record.
2. CPR and First Aid certification preferred or willing to obtain upon hire.
3. Defensive driving certification is a plus.

Skills and Competencies

1. Strong communication and interpersonal skills.
2. Ability to work independently and manage time effectively.
3. Compassionate and patient demeanor, with a commitment to providing excellent care and service to clients.

Physical Requirements

1. Ability to lift and assist clients with mobility devices (e.g., wheelchairs, walkers).
2. Ability to sit for extended periods and drive long distances when necessary.

Why Join Our Team? 

At CVMS, we want you to help us guide and expand our vision by becoming a part of it and growing alongside us. A major way for us to do that is to hear your feedback! It is important to our founders’ values to know what the business is working on and what you think we can improve upon. We strive for a Finer Day every day for everyone we encounter and look forward to seeing that day with you in the future. 

Joining the CVMS team gives you the opportunity to grow and make a difference in people’s lives. Every day, we strive to bring a Finer Day for our clients. This starts by taking care of our employees first.